Put It In Writing
77 Letters That Get Results
by Margaret White
Choice Books, 1994, paperback, ISBN 0947277129
Very Good Condition, minor edge and shelf wear, pages yellowed on edges
'We all know that an effectively worded letter can get results when you have problems with manufacturers, retailers, service providers or government departments. But quite often we give up before we start, because we don't know how to write that letter. This book contains 77 well-considered, cool and commanding letters, written by a lawyer, that are designed to get the responses you want. These letters are backed up with practiced advice about your rights int eh situations involved, and can be adapted to suit your particular problem.'